Returning / exchanging your order

At Séfr Séfr we have a 14 day returns policy for any reason. This comes into effect from the day you receive the goods from us. You have the right to open the package and check the content but the product must be return unused. Shipping costs will not be refunded.

Send the item back together with the return form to the following address.

SÉFR SÉFR

Hamngatan 3

211 22 MALMÖ

SWEDEN

We try to ensure that your goods arrive free from defects. However, should you receive faulty items or an incorrect delivery, please make sure you contact info@sefrsefr.com as soon as possible and no later than 14 days after delivery.

Please note card refunds may take up to 10 business days for your bank to complete, depending on their processing time. This can vary greatly between card issuers, and unfortunately we are unable to influence this.